FAQ

Frequently Asked Questions

What is the Word In Due Season?
Every piece includes a free, personalized word — prayed over and written just for the name you give us. Some call it a prophetic word; we call it a word in due season, inspired by Proverbs 25:11. It arrives as a personalized printed card with your order — yours to keep, and to return to whenever you need the reminder. These pieces were never meant to be an investment to hold onto for their worth; our heart is for each one to serve as a reminder of who you are in Christ. We pray that the eyes of your heart would be open to whatever He wants to say — and it will always be good and uplifting.

What is a Declaration Card?
A Declaration Card is a printed card designed to match the word or style of your jewelry piece. You'll find them with our necklace collection, kids collection, men's and women's bracelets, and the Identity and Seasons collections.

I bought at a pop-up or in-person event. Where's my Word In Due Season?
In-person purchases include a QR code — scan it, and we'll write your word and send it to you by email. (Online orders arrive with the word already printed and included.)

Can I request a Word In Due Season on any item?
Most pieces include it — necklaces, men's bracelets, kids bracelets, women's bracelets, and the Identity and Seasons collections. Just look for the name field on the product page. If you don't see one, that item doesn't include it. If you believe your item was included and you don't see a recipient's box, please email us.

How long does it take for my order to ship?
Every piece is handmade, quality-checked, and prayed over before it leaves our hands. Please allow 3-5 business days for processing, plus shipping time.

What if something arrives damaged or incorrect?
Email us at purpose@stackedwithpurpose.com with your order number and a photo — we'll make it right.

What's your return policy?
Every piece is checked closely in our studio before it's packaged and shipped, so it's ready to wear the moment it arrives. We ask that you look over your order as soon as it comes in too — that way, if anything needs to go back, we can take care of it quickly. You have 7 days from the day it arrives to request a return or exchange. See our full Return, Exchange & Order Policy for details.